AI Customer Support for Financial Institutions
Qaprix helps banks, investment firms, and financial service providers deliver secure and efficient customer support with our AI-powered chatbot platform.
Hi there! I'm trying to understand the difference between your savings account options.
Hello! I'd be happy to explain our savings account options. We offer three main types: Standard Savings (0.5% APY), Premium Savings (1.2% APY for balances over $10,000), and our High-Yield Savings (2.0% APY with limited withdrawals).
What are the fees for the Premium Savings account?
The Premium Savings account has no monthly maintenance fee as long as you maintain a minimum balance of $10,000. If your balance falls below that threshold, there's a $15 monthly fee. There are no transaction fees for the first 6 withdrawals per month, with a $10 fee for each additional withdrawal.
Thanks! Can I speak with an advisor about opening an account?
Trusted by Financial Leaders
Qaprix serves all types of financial institutions with specialized customer support solutions.
Retail Banking
Support customers with account inquiries, transactions, and financial advice.
Investment Firms
Assist clients with portfolio information and investment opportunities.
Insurance Companies
Handle policy questions, claims status, and coverage explanations.
Fintech Startups
Provide technical support and financial guidance for digital services.
Payment Processors
Resolve transaction issues and answer merchant questions.
Finance-Specific Features
Qaprix is designed to meet the unique customer support needs of financial institutions.
Bank-Grade Security
Enterprise-level encryption and security protocols that meet financial industry standards including PCI DSS compliance.
Regulatory Compliance
Built-in compliance with financial regulations including GDPR, CCPA, and other data protection requirements.
Financial Knowledge Base
Nylo AI Agent by Qaprix comes pre-trained with financial terminology and common banking questions.
Fraud Detection Support
Help customers identify potential fraud and quickly connect them with security specialists when needed.
Secure Document Handling
Safely exchange and process financial documents while maintaining compliance and security.
Seamless Agent Escalation
Transfer complex financial inquiries to human agents with full conversation context preserved.
How Qaprix Works for Financial Services
Seamlessly integrate AI-powered support into your financial institution's customer service.
Simple Implementation
Add Qaprix to your banking website, mobile app, or customer portal with a simple code snippet that maintains your security standards.
Secure Knowledge Transfer
Safely upload your financial product information, FAQs, and policies through our secure portal to train Nylo AI Agent on your specific offerings.
Intelligent Customer Routing
Qaprix handles routine inquiries automatically while intelligently routing complex financial matters to the appropriate specialists.
Continuous Improvement
Our system learns from each interaction to improve responses and identify new customer needs specific to your financial products.
Measurable ROI for Financial Institutions
See the impact Qaprix has on customer satisfaction and operational efficiency.
Reduction in Support Costs
Lower operational expenses while maintaining high-quality customer service.
Average Resolution Time
Resolve customer inquiries faster than traditional support channels.
Customer Satisfaction
Higher satisfaction rates with instant, accurate financial information.
Availability
Provide round-the-clock financial support without staffing concerns.
Financial Support Use Cases
Discover how financial institutions use Qaprix to improve customer support.
Account Management
Help customers check balances, review transactions, and manage account settings without waiting for a representative.
Loan & Mortgage Inquiries
Answer questions about loan products, application status, and payment options with personalized information.
Investment Guidance
Provide information about investment products, market updates, and portfolio performance.
Fraud Prevention
Alert customers to suspicious activities and guide them through security procedures.
Financial Education
Offer personalized financial literacy resources and tools based on customer needs.
Transaction Support
Assist with transfers, payments, and transaction issues in real-time.