AI Customer Support for E-commerce Businesses
Qaprix helps online retailers deliver exceptional customer support with our AI-powered chatbot platform. Seamlessly integrate with Shopify and other e-commerce platforms.
Hi! I ordered a blue sweater yesterday but I need to change the size from medium to large. Order #45892.
Hello! I'd be happy to help you change the size of your sweater. I've found your order #45892 for the Cozy Blue Sweater in Medium. Since your order hasn't shipped yet, I can update it to Large size right away.
That would be great, thank you!
I've updated your order to the Large size. You'll receive a confirmation email shortly with the updated details. The estimated delivery date remains the same: October 15th. Is there anything else I can help you with today?
No, that's perfect. Thanks for the quick help!
Seamless E-commerce Integrations
Qaprix connects with your favorite e-commerce platforms for a unified customer support experience.
Shopify Integration
Qaprix seamlessly integrates with Shopify to provide AI-powered customer support for your online store. Access order information, product details, and customer data to deliver personalized assistance.
For Every Online Business
Qaprix serves all types of e-commerce businesses with specialized customer support solutions.
Retail Stores
Support customers with product information, order status, and return requests.
Subscription Boxes
Help subscribers manage their accounts, deliveries, and preferences.
Fashion & Apparel
Assist with sizing questions, style advice, and product recommendations.
Dropshipping
Provide shipping updates and handle customer inquiries efficiently.
Digital Products
Support customers with download issues, activation, and usage questions.
Marketplace Sellers
Manage customer communications across multiple selling channels.
E-commerce Support Features
Qaprix is designed to handle the unique customer support needs of online retailers.
Order Management
Help customers track orders, modify items, and check delivery status in real-time.
Returns & Exchanges
Streamline the return process with automated return label generation and status updates.
Product Recommendations
Suggest relevant products based on customer preferences and browsing history.
Cart Recovery
Engage with customers who abandon their carts and help them complete their purchase.
Payment Assistance
Guide customers through payment issues and provide information about payment options.
24/7 Availability
Provide round-the-clock support to customers across different time zones.
Multi-channel Support
Connect with customers on your website, mobile app, email, and social media.
Live Agent Handoff
Seamlessly transfer complex inquiries to human agents when necessary.
Customer Insights
Gain valuable data on customer preferences, common questions, and pain points.
How Qaprix Works for E-commerce
Seamlessly integrate AI-powered support into your online store.
Connect Your Store
Integrate Qaprix with your Shopify store or other e-commerce platform with just a few clicks.
Train Your AI Assistant
Upload your product catalog, FAQs, and policies to train Nylo AI Agent on your specific offerings.
Customize Your Experience
Personalize the chatbot appearance, tone, and responses to match your brand identity.
Go Live & Optimize
Launch your AI assistant and continuously improve based on customer interactions and feedback.
Boost Your E-commerce Performance
See the impact Qaprix has on customer satisfaction, conversion rates, and operational efficiency.
Increase in Conversion Rate
Help customers find the right products and complete their purchases.
Reduction in Support Costs
Lower operational expenses while improving customer service.
Decrease in Cart Abandonment
Engage with customers at critical moments in their shopping journey.
Customer Support
Provide assistance at any time, even outside business hours.