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ENTERPRISE-GRADE SOLUTION

AI Customer Support At Enterprise Scale

Qaprix Enterprise delivers secure, compliant, and scalable AI-powered customer support for global organizations with complex needs.

SOC 2 Compliant
GDPR Ready
99.99% Uptime SLA
ENTERPRISE CAPABILITIES

Built for Enterprise Requirements

Qaprix Enterprise delivers the security, scalability, and control that global organizations demand.

Enterprise-Grade Security

SOC 2, GDPR, HIPAA, and ISO 27001 compliance with end-to-end encryption and regular security audits.

Global Deployment

Multi-region infrastructure with data residency options to meet regulatory requirements worldwide.

Advanced Role-Based Access

Granular permission controls with SSO integration, SCIM provisioning, and audit logging capabilities.

Enterprise Integrations

Connect with your existing enterprise systems including Salesforce, ServiceNow, SAP, and Oracle.

Advanced Analytics & Reporting

Comprehensive dashboards with custom reporting, data export, and business intelligence integration.

Multi-Brand Management

Support multiple brands, divisions, and product lines from a centralized platform with custom branding.

High Availability Infrastructure

99.99% uptime SLA with redundant systems, automatic failover, and disaster recovery capabilities.

Customization & Extensibility

Tailor the platform to your specific needs with custom workflows, APIs, and developer tools.

Dedicated Success Team

Enterprise-level support with dedicated account management, technical resources, and 24/7 assistance.

SECURITY & COMPLIANCE

Enterprise-Grade Protection

Qaprix Enterprise meets the highest standards for data security, privacy, and regulatory compliance.

Data Security

End-to-end encryption, secure data storage, and regular penetration testing to protect sensitive information.

Regulatory Compliance

Adherence to global regulations including GDPR, CCPA, HIPAA, and industry-specific requirements.

Access Controls

Multi-factor authentication, SSO integration, and granular permission settings for secure access management.

Infrastructure Security

Secure cloud infrastructure with network isolation, DDoS protection, and continuous monitoring.

Security Certifications

Qaprix Enterprise meets rigorous security standards

SOC2
SOC 2 Type II
GDPR
GDPR Compliant
ISO
ISO 27001
HIPAA
HIPAA Ready
GLOBAL SCALE

Worldwide Infrastructure

Qaprix Enterprise operates on a global infrastructure to support your customers wherever they are.

North America
Europe
Asia Pacific
South America
Middle East
Australia
99.99%
Uptime SLA
6
Global Regions
24/7
Support Coverage
<100ms
Average Latency
SEAMLESS INTEGRATION

Enterprise Ecosystem

Qaprix Enterprise integrates with your existing technology stack and business systems.

Integration Capabilities

Enterprise CRM

Connect with Salesforce, Microsoft Dynamics, SAP, and other enterprise CRMs.

Service Desk

Integrate with ServiceNow, Zendesk, Jira Service Management, and more.

Business Intelligence

Connect with Tableau, Power BI, Looker, and other analytics platforms.

Identity Management

SSO with Okta, Azure AD, OneLogin, and other enterprise identity providers.

Qaprix EnterpriseCRM SystemsAnalyticsService DeskIdentityERPKnowledge BaseCommunicationCustom Apps
BUSINESS IMPACT

Enterprise ROI

Qaprix Enterprise delivers measurable business results for global organizations.

65%

Reduction in Support Costs

Lower operational expenses while maintaining high-quality customer service.

85%

Faster Resolution Times

Resolve customer inquiries more quickly with AI-powered assistance.

24/7

Global Support Coverage

Provide consistent support across all time zones and regions.

92%

Customer Satisfaction

Improve customer experience with instant, accurate responses.

Enterprise Cost Savings Calculator

See how much your organization could save with Qaprix Enterprise.

Annual Support Costs

Support Staff (50 FTEs)$3.5M
With Qaprix Enterprise$1.2M
Annual Savings$2.3M

Additional Business Benefits

Increased customer retention
Higher agent productivity
Reduced training costs
Consistent global support quality
Improved compliance and risk management
Enhanced customer insights and analytics
ENTERPRISE SUPPORT

Dedicated Enterprise Service

Qaprix Enterprise includes comprehensive support and services tailored to your organization's needs.

Standard Enterprise

For medium to large enterprises with standard support needs.

99.9% uptime SLA
24/7 email and chat support
4-hour response time for critical issues
Dedicated account manager
Quarterly business reviews
Standard onboarding and training

Premium Enterprise

For large enterprises with complex global operations.

99.99% uptime SLA
24/7 priority support with phone access
1-hour response time for critical issues
Dedicated technical account manager
Monthly business reviews
Custom onboarding and training
Early access to new features
Custom integrations support

Elite Enterprise

For the largest global organizations with mission-critical needs.

99.999% uptime SLA
24/7 priority support with direct escalation
15-minute response time for critical issues
Dedicated support team
Weekly business reviews
On-site implementation and training
Custom feature development
Executive sponsor relationship
Annual strategic planning
Custom enterprise plans are available for organizations with specific requirements.

Ready to Transform Enterprise Customer Support?

Join leading global organizations using Qaprix Enterprise to deliver exceptional customer experiences at scale.

Enterprise-grade security and compliance
Seamless integration with your existing systems
Dedicated implementation and support team